Frequently Asked Questions
Everything you need to know about your Bydee experience.
How do I determine my correct size?
We provide a comprehensive size guide on each product page. Our collections are designed for a true-to-size fit, but we recommend comparing your measurements against our chart for the best results.
What is your return and exchange policy?
We offer returns for store credit or exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all hygiene liners and tags intact.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. Please allow 24-48 hours for our team to process your order.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Bydee pieces?
To maintain the quality of your garments, we recommend hand washing in cold water with mild detergent and laying flat to dry in the shade. Avoid rough surfaces and harsh chemicals.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options like Afterpay and Klarna to make your shopping experience seamless.